General information and conditions


Charges are based on a minimum stay of 7 days and include a buffet breakfast. 

We offer discounts for children, who are staying in the same room as their parents:
children younger than 2 years may stay free
children between 2 and 6 years receive a 50% discount
children between 6 and 12 years receive a 30% discount

Bookings are heavy during both, the summer and winter seasons. So to avoid disappointment, we suggest that you make your reservation at the Romantik Villa Cësanueva at your earliest convenience. Along with your reservation we would be pleased to receive your deposit of 50% of the total amount. This deposit may be made in the following ways: DIRECT BANK DEPOSIT: (Bank details see link below). If you make your deposit directly with our bank please remember to include your name AND INFORM US WHEN YOU HAVE TRANSFERRED THE FUNDS as it make take some time for the payment to be processed. Please note that the deposit is a guarantee of arrival and will not be refunded in case of cancellation by the guest.

Cancellation policy
Cancellation within 30 days before arrival: we will send you a voucher for the deposit (valid up to 6 months from the issuance date of the voucher).
Cancellation after 30 days before arrival: the full reservation amount will be charged as cancellation fee.
In case of late arrival or early departure we will charge the full amount of the reservation.

Check in : The day of your arrival, rooms are available from 1:00 pm. Check out : The day of your departure, check out time is 10:30 am. We would appreciate in letting us know, on the day of your arrival if you arrive after 8:00 pm. According to the Italian law, smoking is prohibited in all bedrooms and public areas of the villa Internet free of charge. Unfortunately pets are not allowed.

We accept the following credit cards: VISA, MASTERCARD, EUROCARD, BANCOMAT. The ski-room is on the ground floor. Each room has its own locker, which will lock using your smart card. We kindly ask our guest on the day of departure to clear the ski locker before 10:30 am The management is not responsible for any items missing. As of 01.01.2018 we are committed to collect a local tax of 2,80 € per person and night for all persons over 14 years. This tax is not included in the price of your stay.

Our bank details

Bank name: Cassa Rurale Raiffeisen Selva Val Gardena
Account name: Nocker Freddy
IBAN: IT 09 K 08238 58890 000300020052